Below you will find some of the most common FAQs from our customers before buying in our store. If you have other questions, send them to


What is Trucco's?

How to buy in Trucco's?

How do I know what size I am in Trucco's?

What is the deadline?

Do I have to pay for the shipment?

How many products can I buy?

How do I know if they already did the dispatch?

What happens if I do not get what I asked for?

By what means can I pay?

How do I register on the site?

How do I find them on social networks?

How do I track the shipment?

Is it safe to buy at Trucco's?

What are the reasons for changes?

I forgot my password ?

Do I have to pay for international shipping?

What is the company responsible for the logistics of the shipment?

How can I change the delivery address?

What is the instructions to make a return?

When can I request a change or return?


What are the conditions to market Trucco's garments?

I comply with the conditions and I am interested in marketing Trucco's garments. What should I do?

I'm out of Colombia, can I market Trucco's in my country?

What are the brands of Trucco's Fashion?

Where is the company located?

Does the company have a franchise model?

Does the company have a credit system for its clients?

What are the means of payment established by the company?

How many collections does Trucco's make in the year?

Can I go to the Trucco's Fashion facilities and buy a garment for personal use?

Does Trucco's Fashion S.A.S have direct points of sale?

Where can I buy Trucco's clothes?

Can I buy online?

Can I buy online?

New Account Register

Already have an account?
Log in instead Or Reset password